RETURN AND REFUND POLICY

Money-Back Guarantee

100% Money-Back Guarantee

If you are not completely satisfied -for any reason -you may receive a full refund within 30 days of purchase date, as long as the merchandise is in its original condition and has not been worn, or worked on by any other jeweler outside of Laguna Diamond. You may also exchange the merchandise for a full credit towards another purchase.

*Special orders, eternity bands, and items modified are non-refundable.

***Special Extended Holiday Shopping Return Policy: Laguna Diamond will allow for returns until Jan. 31, 2024 on purchases made between Nov. 1 and Dec. 31, 2023

For online purchases, Laguna Diamond accepts returns 30 days from the date of delivery. Before sending the item back, you must obtain a pre-approved Refund Authorization number (RA#) and include this number with your item.
Hwy Ste 2322, Laguna Beach, CA 92651

Insurance of Receipt of the merchandise is the responsibility of the buyer and refunds or returns will be processed within 7 days of receipt of the merchandise by Laguna Diamond.

 

Lifetime Diamond Upgrade

Upgrade your natural diamond or natural diamond stud earrings for those you now desire most! To Upgrade your natural diamonds or natural diamond stud earrings from Laguna Diamond:

  • We will return to you the exact price you paid for your diamond (excluding tax) PLUS any increase that occurred in diamond prices so you can yield the most dollars for your diamond.
  • You must spend 1.5 times or more of your original purchase price
  • You may upgrade your original Laguna Diamond natural diamond purchase toward any other of Laguna Diamond natural diamond, anytime in the future.
  • At Laguna Diamond, you can upgrade your natural diamond as many times as you desire and watch your diamond grow over the years to a 2, 3 or even larger carat diamond.

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